Managed Services

Managed Services by Karera Communications

At Karera Communications, our managed services team provides the right level of support to ensure your critical communication systems remain operational, cost-effective, and productive when you need them most.

Expertise in Critical Communications

With experience working alongside multiple emergency service organizations, we understand the importance of maintaining reliable communication systems. The loss of critical communications poses significant risks, especially regarding personal safety. We specialize in managing these risks through:

• Remote Monitoring: Continuous oversight to pre-emptively address potential issues.
• 24/7 Field Team: Immediate response with our round-the-clock field technicians.
• Streamlined Preventative Measures: Proactive steps to maintain system integrity and prevent downtime.

Comprehensive Reporting and Access

• Cloud-Based Reporting System: Full visibility into system performance and status for your organization.
• Online Job Ticketing: Direct access, visibility, and interaction with our team for efficient management and updates.

Monitoring and Support Services

• 24/7 Monitoring: Constant supervision to ensure optimal system performance.
• Emergency Alerts and Escalations: Timely notifications and escalations for critical issues.
• 24/7 Emergency Callouts: Available around the clock for urgent repairs (contracted).
• Troubleshooting and Repairs: Expert resolution of any issues that arise.
• Comprehensive Reporting: Detailed reports on system status and maintenance activities.

Contact Us

To discuss your managed services needs or arrange a repair, contact our sales team today. Trust Karera Communications to keep your critical communication systems running smoothly and effectively.